Features:

• Based on rigorous job task analysis with experts from every aspect of alcohol and service including foodservice, liability, regulatory, law enforcement and medical
• Takes a holistic team training approach to all frontline employees including hostesses and valet, not just servers
• Explains the legal ramifications of serving alcohol including the role of the state liquor regulatory authority, alcohol service laws and regulations
• Focuses on handling difficult situations such as dealing with difficult guests and working with law enforcement
• Provides techniques for providing responsible service by explaining how alcohol can affect guest behavior and preventing guests from being intoxicated
• Comprehensive learning package will be available including videos, role-playing and interactive tools to reinforce learning
• Developed by the NRAEF, the authors of ServSafe, and as such is credible and comprehensive in content and best practices.
  

With Exam Sheet -- Only $25.00
Without Exam Sheet -- Only $20.00
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About the Author:

The National Restaurant Association Educational Foundation is a not-for-profit organization dedicated to providing educational and training solutions that serve the needs of the entire restaurant and hospitality industry: corporations, associations, schools, independent operators, and trainers. Established in 1987 through a merger between the National Restaurant Association's educational department and the National Institute for the Foodservice Industry (NIFI), the Foundation has since become the primary source for career development - from high school student to manager and beyond.

Other Information:

ServSafe Alcohol Fundamentals of Responsible Alcohol Service with Exam Answer Sheet

ISBN13: 978-0-471-71135-3
ISBN10: 0-471-71135-7

ServSafe Alcohol Fundamentals of Responsible Alcohol Service without Exam Answer Sheet

ISBN13: 978-0-471-71136-0
ISBN10: 0-471-71136-5